Return and Refund Policy TrendyShop Saudi Arabia
At TrendyShop Saudi Arabia customer satisfaction is our top priority. If you are not fully satisfied with your purchase we are here to help.
1 Return Eligibility
You may request a return within 3 days of receiving your order if
The item is damaged defective or incorrect
The item is unused and in its original packaging
2 Non Returnable Items
We do not accept returns for
Used or damaged items not due to our error
Personal care products for hygiene reasons
Items without original packaging
3 Return Process
To initiate a return
Contact us via WhatsApp or email
Provide your order number and issue details
Share photos or videos if the item is damaged
Our team will review and guide you through the return process.
4 Refund Policy
Refunds are processed after inspection of the returned item
For Cash on Delivery orders refunds are issued via bank transfer
Refund processing time is 3 to 7 business days after approval
5 Exchange Policy
We offer replacement for defective or wrong items at no extra cost.
6 Shipping Fees
If the issue is from our side we cover return shipping
If the return is not due to our error shipping costs may apply
7 Order Cancellation
Orders can be canceled before shipment. Once shipped cancellation is not possible.
8 Contact Us
For any return or refund request please contact our support team through trendyshopksa.com
Thank you for shopping with TrendyShop Saudi Arabia.